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ISM/FORRESTER RESEARCH ANNOUNCE RESULTS OF LATEST REPORT ON EBUSINESS

The Institute for Supply Management(tm) (ISM) and Forrester Research, Inc. (Nasdaq: FORR) announce the release of the 10th ISM/Forrester Research Report On eBusiness, a first-of-its-kind report that tracks online activity for both manufacturing and non-manufacturing organizations. The primary finding in the latest Report is that adoption of the Net for purchasing is marching onward. The number of organizations purchasing both direct and indirect materials continued to grow over the previous quarter.

 "Purchasing of all materials and services has increased for the first quarter of 2003," said Edith Kelly-Green, spokesperson for ISM and vice president and chief sourcing officer for FedEx. "While cost-reduction issues remain critical to many survey respondents, comments included: 'eBusiness projects have been postponed because of cost-cutting measures,' 'Corporate cost-reduction initiatives are driving enhanced use of eBusiness tools,' and 'With the drive to reduce costs both internally and to our clients, there is a push toward using more Internet-based tools.'"

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ISM's Report on Business - Manufacturing and Non-Manufacturing